Terms & Conditions - KISS, CONNECT… CHILL

Welcome to ‘Kiss, Connect… Chill’, an online course for couples. Please read the following Terms & Conditions carefully before enrolling in the course. By submitting payment, you confirm that you understand and agree to these terms.

1. Payment Terms

  • Full payment is required in advance or via agreed installments before access to the course is granted.

  • If paying in installments, all scheduled payments must be completed regardless of course attendance or participation. Failure to complete payments may result in removal from the course.

  • All payments are non-refundable and non-transferable once confirmed.

  • No refunds or cancellations will be issued under any circumstance.

2. Attendance & Participation

  • Couples are responsible for attending all scheduled sessions.

  • If more than 2 consecutive sessions are missed without prior notice, IYAI reserves the right to remove the couple from the course without refund.

  • A 10-minute grace period is allowed for lateness. After this, entry to the workshop session will not be permitted.

3. Confidentiality Agreement

  • Participants are invited to share their personal experiences at their own discretion. There is no obligation to disclose beyond individual comfort levels. However, all participants are required to respect the confidentiality of others. Any personal information, stories, or disclosures shared by other individuals or couples during the workshop must remain private and must not be shared or discussed outside of the group setting.

  • While we foster a respectful space, IYAI cannot guarantee that other participants will maintain confidentiality. By participating, you acknowledge and accept this shared responsibility.

  • You agree not to record, reproduce, or share any part of the sessions or materials, or the information that others share during the workshop

  • Any breach of confidentiality may result in immediate removal from the course.

4. Code of Conduct

  • Disruptive, disrespectful, or discriminatory behaviour will not be tolerated.

  • IYAI enforces a zero-tolerance policy toward harassment or abuse.

  • Violations may result in removal from the course without refund.

5. Intellectual Property

  • All workshop materials—including slides, handouts, videos, and frameworks—are the intellectual property of IYAI.

  • You may not copy, distribute, reproduce, or sell any course content. 

6. Liability Waiver

  • This course is for educational and personal development purposes only.

  • It is not a substitute for therapy or mental health treatment.

  • IYAI cannot guarantee specific outcomes in your relationship or personal development and accepts no liability for any decisions made as a result of participation in the course.

  • This course is not an emergency service. If you need to speak to someone urgently, please contact an emergency service, A&E, a GP, or helpline (e.g. Samaritans (116123/www.samaritans.org).

7. Data Protection & Privacy

  • IYAI complies with the UK General Data Protection Regulation (UK GDPR) and ICO standards.

  • Personal data is collected lawfully, stored securely, and used only for course-related communications and updates.

  • Your information will not be shared without your consent.

  • You may receive emails about future workshops or newsletters, with the option to unsubscribe at any time.

8. Modifications to Course

  • IYAI reserves the right to change the course content, schedule, or format with reasonable notice.

  • Any such changes will be communicated.

9. Media & Testimonials

  • Any feedback you choose to share—verbally, in writing, or through post-course surveys—may be used for promotional purposes. If we wish to include your name or any identifying details, we will always ask for your explicit permission first.

10. Technology & Access

  • Participants are responsible for ensuring a stable internet connection and a private space for sessions. IYAI is not liable for technical difficulties on the participant’s end.

11. Governing Law

  • These Terms & Conditions are governed by and interpreted under the laws of England and Wales.

12. Contact Information
        For any questions or concerns about these Terms & Conditions, please contact us at:   hello@itsyouandi.com.